Last Updated: 8/18/25
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share and protect your personal information. Please read this notice carefully to understand what we do.
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
When you are no longer our customer, we continue to share your information as described in this notice.
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
| Does Bay State share? | Can you limit this sharing? | |
|---|---|---|
| For our everyday business purposes— | ||
| Such as to process your transactions, maintain your account(s), respond to court orders and legal investigations or report to credit bureaus. | Yes | No |
| For our marketing purposes— | ||
| To offer our products and services to you. | Yes | No |
| For joint marketing with other financial companies– | Yes | No |
| For our affiliates’ everyday business purposes— | No | N/A |
| Information about your transactions and experiences | ||
| For our affiliates’ everyday business purposes— | No | N/A |
| Information about your credit worthiness. | ||
| For our affiliates to market to you | No | N/A |
| For nonaffiliates to market to you | No | N/A |
Call 1-800-244-8161 or visit www.baystatebank.com
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
We maintain physical, electronic, and procedural safeguards to guard personal information. We restrict access to those who have a business reason. We educate our employees on the importance of confidentiality.
We collect your personal information, for example, when you:
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Federal law gives you the right to limit only:
State laws and individual companies may give you additional rights to limit sharing.
Bay State Bank does not share with our affiliates.
Companies related by common ownership or control. They can be financial or nonfinancial companies.
A formal agreement between non-affiliated financial companies that together market financial products or services to you.
We adhere to the Massachusetts Data Protection Law, regulation 201 CMR 17.00. 201 CRM 17.00 establishes minimum standards to be met in connection with the safeguarding of personal information contained in both paper and electronic records. The objective is to ensure the security and confidentiality of customer information in a manner fully consistent with industry standards; protect against anticipated threats or hazards to the security or integrity of such information: and to protect against unauthorized access to or use of such information.